Saturday, April 08, 2006

ActiveSync 4.x Troubleshooting Guide


Are you having trouble with Active Sync? If you are then there is a guide that will help and it is very cool. Chris De Herrera's Windows CE Website is a terrific resource for solving issues that you might be having.

Recently, Chris posted an update on issues if you are seeing slow synchronization of files or unable to complete synchronization of files using ActiveSync 4.x, you may have a large number of blank files in \Windows\Temp on your Windows Mobile 5.0 Pocket PC. After performing a soft reset you should be able to safely delete these files.



Troubleshooting/Tips

With the recent release of Windows Mobile 5.0, Microsoft has released ActiveSync 4.0. ActiveSync 4.0 continues to build on prior version of ActiveSync with some significant changes for Windows Mobile 5.0 devices including support for synchronizing Media, support for USB 2.0 devices, Internet Explorer Favorites synchronization for Smartphone. These updates are only available for Windows Mobile 5.0 devices. Microsoft released ActiveSync 4.1 to improve the user's experience with networks (specifically VPNs, firewalls, and parental controls) and Outlook. This article covers some common issues and solutions for users of ActiveSync 4.x. I recommend that users of ActiveSync 4.0 upgrade to ActiveSync 4.1 to see if their problem has been solved with the upgrade. Microsoft also has a ActiveSync 4.0 USB Connection Troubleshooting Guide which may be helpful as well.



You can visit Chris here to read his ActiveSync 4.x Troubleshooting Guide

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