iYogi, provider of live computer support for home users and small businesses has established a dedicated support centre for Windows 98 SE (Second Edition) and Windows ME (Millennium Edition) users.
This announcement comes close on the heels of Microsoft Corporation withdrawing live support for these operating systems, on July 11th.
www.microsoft.com/windows/support/endofsupport.mspx
iYogi technical support executives for Windows 98 and Windows ME are certified Microsoft Certified Desktop Support Technician’s (MCDST).
“Microsoft currently has millions of subscribers, still using Windows 98 SE and its Windows Me operating system, an estimated 20% of all Windows machines. Since they stop providing support on July 11th 2006, we have seen a dramatic increase in the number of support calls for these operating systems. This has spurred our decision to establish a dedicated support centre that caters exclusively to these customers,” commented, Vishal Dhar, President -- iYogi.
An independent provider of 24/7 live technical support for hardware, software and peripherals, iYogi delivers a new customer experience, at a new price-point for Home Office and Small Business Users. This subscription base service provides unlimited access to Microsoft Certified Professionals (MSDST) on phone, email, online and via remote access.
The Company offers a variety of subscription packages including $89.99 for a whole year or $35.00 for three months. Support extends to all major hardware manufacturers, operating systems, applications and peripherals. For more information, please visit US website address www.iyogi.net or call toll free at 1-800-237-3901
Vishal Dhar added, “While we agree with Microsoft’s recommendation to upgrade to Windows XP operating system, it is at the expense of buying new hardware, for its richer functionality. These customers today, do not have a viable alternative, except for iYogi technical support. Since inception of our service in 2005, we have witnessed that vendors are reducing their scope and live support options, due to cost and other imperatives. This combined with the increasing dependency on our computers is creating a deep void that iYogi fulfills.”
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3 comments:
While I can see why this would be very welcome news for those who still use 98 or ME, I also think anything that in any way extends the life of these OSes is not to be applauded (not that you're applauding them by the way).
MS still struggles now with making even their latest / greatest version of their desktop OS secure. 98 and ME are both pretty much a huge security black hole.
Like the $100 laptop idea, MS should find a way to offer all users of 98 and ME a free upgrade to a current OS, and put these two out of their (users') misery ...
I tend to agree but unfortunately, the machines that run 98 and ME just don't have the horse power.
I can't for the life of imagine why anyone would want a machine that runs 98 when you can get a new one today for about $500
As much as I can appreciate that some folks don't have $500, it just is not worth using the old machines IMHO.
As much as I can appreciate that some folks don't have $500.
And what about people who are not just replacing one computer? We got our three computers over a period of years. We didn't spend over $300 for any them. We may not have the latest bells & whistles, but my mother, my daughter, my husband and me (we share) all have windows, office, and internet access. All of our computers are ancient by today's standards. Jay got his in 1996. I had my own but when we moved to my mothers it went to my daughter and has been around since 1997. My mother got hers in 1998.
Now we're supposed to dig up $1500 from somewhere and just buy all new PC's? It's simply not in the budget. Especially with the way the economy is now.
$500 may seem like a small amount to you, but it's NOT. It's just not to struggling families in today's economy.
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