Advisory: HP iPAQ Handheld Devices

Incorrect Numbered Format May Display When a Word Document is Viewed on Certain HP iPAQ Handheld Devices

DESCRIPTION
Incorrect numbered formats may display when Microsoft Word documents are viewed on an HP iPAQ Handheld Device having the Microsoft Windows Mobile 5.0 Operating System (Windows Mobile 5.0 OS). When the issue is present, Word documents may display convoluted sequential numbers (e.g., 1.2.2.4.4.).(digy) When the same data is viewed in Office 2003 Word, the numbers display in the correct sequence (1.2.3.4.5.). This is a Microsoft Word Mobile Indexing issue.

SCOPE
This issue affects all products in the following HP iPAQ Handheld series having Windows Mobile 5.0:

HP iPAQ hw6900 Mobile Messenger series
HP iPAQ hx2000 Pocket PC series (WM5.0 units)
HP iPAQ hx4700 Pocket PC series (WM5.0 units)
HP iPAQ rw6800 Multimedia Messenger series
HP iPAQ rx1950 Pocket PC series

RESOLUTION
There is currently no permanent resolution for this Word Mobile Indexing issue. Two workarounds exist, however. Either save the Word document in the .rtf format or remove the blank line after each indexing item on the numbered list.

See the HP Advisory here


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